Matt AriasThe Auction Standards Training Program delivers two full, information-packed days of hands-on training for condition report writers and arbitration managers. Day One provides comprehensive instruction on writing condition reports, covering a wide range of issues including inspection and mechanical basics, vehicle sections, interiors, flood and hail damage, restraints and collision estimating guidelines. The second day presents a thorough review of structural damage policy.

Classes will be taught by Matt Arias, director of operational excellence for Manheim, who is responsible for operational support and continuous improvement activities of lot operations and vehicle entry and arbitration departments. In addition, he serves as the intermediary for arbitration claims and mediation. Arias also co-chairs
the NAAA Standards Committee.
DAY 1   DAY 2
Condition Report Writing Class   Structural Damage Policy Class
• Inspection Basics
• Vehicle Makeup
• Vehicle Sections
• Interiors
• Restraints
• Auto Body & Refinishing
• Flood & Hail Damage
• Mechanical Basics
• Collision Estimating Guides
• Frame Types
• The Collision
• Repair vs. Replace
• The Inspection
• Policies & Guidelines
Classes begin at 9:00 a.m. and end at 5:00 p.m.

Next Training Class
  Manheim Riverside
6446 Fremont Street
Riverside, CA 92504
(951) 689-6000
December 4-5, 2013 Registration Closed
Contact Tom Dozier at
for Additional Details
Classes begin at 9:00 a.m. and end at 5:00 p.m.
Transportation to Manheim Riverside will be leaving the hotel at
8:00 a.m. each morning and returning at 5:00 p.m.

  DAY 1   Condition Report Writing Class - $385
  DAY 2   Structural Damage Policy Class - $385
  DAY 1 & 2   Condition Report Writing & Structural Damage Policy Classes - $700
Registration Fee Includes: Continental Breakfast, Lunch, and Manual(s)

HOTEL INFORMATION - Manheim Riverside

The Mission Inn Hotel
3649 Mission Inn Avenue • Riverside, CA 92501
Main: 951-784-0300 •
*Ask for the Riverside Auto Auction/Manheim rate

ADESA Employee Registration Independent Auction Employee Registration Manheim Employee Registration Associate Member Registration Non-Member Registration