NEW & UPDATED
- Electronic Condition Report
- Arbitration
- Seller Declaration-Canada

Ethical Standards and Policies
- Mission Statement
- Code of Ethics
- Conflict of Interest Policy
- Anti-Trust Consideration

Industry Standards and Policies
- Structural Damage
- Arbitration- NEW
- Electronic Condition Report- NEW
- Seller Declaration Standards
- Water/Flood Damage
- Title Warranty
- Grading Scale Policy
- Seller Declaration-Canada- NEW

Condition Reports
- Electronic Condition Report- NEW
- Basic Fleet/Lease Car/Truck
- Premium Fleet/Lease Car
- Premium Fleet/Lease Truck
- Trailer 5th Wheeler
- Class "A" Motor Home
- Class "C" Motor Home
- Motorcycle
- Off-Road APV
- Boat

Resolutions
- Payments of Monetary Incentives to Customers
- Consideration Provided to Third Party Consignor
- Compliance Guidelines (Revised)
- Compliance Guidelines (Addendum)
- Odometer/Title Fraud
- Zone Member Probation

Wholesale Certification
Minimum Standards
- License and Indemnity Agreement
- Prequalification
- Exterior Cosmetic
- Exterior Lighting Systems
  and Housing
- Interior Cosmetics
- Interior Functional
- Mechanical
- Mechanical Visual
- Lower Body