Code of Ethics

At NAAA, our goal is to encourage ethical practices and promulgate a code of ethics for the regulations of the wholesale auto auction industry.

The National Auto Auction Association (NAAA) is composed of members who are entrusted by sellers and buyers of motor vehicles to be resold by them to the public. In order to carry out that trust NAAA, of which this auction is a member, has adopted this Code of Ethics.

 1. We will be fair to both sellers and buyers, and will give complete
  service, recognizing that both are our customers.
 
 2. We will protect the interest of our customers as we would our own.

 3. We will be honest and ethical in all of our dealings with
  customers, fellow members and others in the motor vehicle and
  allied industries.

 4. We will maintain specific documentation that directly supports the
  actual bid sale price and all of the administrative and operational
  fees that are charged.

 5. We will create an atmosphere at our place of business which will
  inspire confidence in ourselves and the auto auction business.

 6. We will do nothing to bring disrepute to NAAA or the auto
  auction business.

 7. We will expose or halt any scheme designed to deceive or
  defraud our customers, fellow members and others in the motor
  vehicle and allied industries

 8. We will expose or halt any scheme designed to deceive or
  defraud any party that may be responsible for a deficit resulting
  from the sale of any vehicle or product at our auctions.

 9. We will keep abreast of business conditions and stay informed
  regarding all laws and legislative matters affecting our business
  and that of our customers in order to give intelligent advice and
  effective service.

 10. We will do everything we can to maintain the American system of
  free enterprise.

 11.  We, and all of our owners, directors, officers, managers, employees
  and agents will comply with national, state and local laws and rules,
  including those that regulate the conduct of the auto auction business,
  and will provide assistance as necessary to law enforcement agencies.