Policies and Programs

 
 
 

Arbitration Policy Message

2024 Arbitration Policy – Effective Date: August 5, 2024
2024
Arbitration Policy
2024
Arbitration Policy
(With Markups)
     
2024 Arbitration Policy, Appendix-I – Effective Date: August 5, 2024
2024
Arbitration Policy
Appendix I
2024
Arbitration Policy
Appendix I
(With Markups)
     
Wholesale Certification Program Enter Here

 

Advanced Driver Assist System Position Statement

Canada
Seller Disclosure Standard      Open Recall Statement

Condition Report Position Statement

Condition Report Position Statement - VIDEO

Electric and Hybrid Vehicles Position Statement

Flood Damage Policy

Flood Policy Amendment - 9/5/17

Flood Damage Indicator Checklist

Grading Scale

Industry Standard Vehicle Condition Grade - AutoGrade

Kinks vs Bend Infographics

Open Recall Statement

Payment of Monetary Incentives to Customers

Position Statement on Chip Shortage - Effective 4/3/2023

Position Statement on Subscription Services - Effective 4/3/2023

Odometer — New Federal Disclosure Rules - 1/1/2021

Odometer/Title Fraud